Showing posts with label waitress. Show all posts
Showing posts with label waitress. Show all posts

Thursday, July 20, 2017

Is this thing on?

Hello readers...


Well are there even readers anymore? I never had many but lately, my page feels like a ghost town. Let me know if you're still reading.. I've always been a sucker for other people's praise.


I quit my job.

A student without a summer job. AKA my biggest nightmare. There was just too much going on at that place and I felt it was best for me if I resigned. So I did.

Getting a new job is not likely as I am moving to a new city for school in just over a month.

Things will work out..

Stay tuned.

xoxo

- A

Saturday, July 8, 2017

This is why I write it down

'the customer is always right'

This is the golden rule while working in the food industry, or even other industries such as retail but this golden rule makes any server want to rip his/her hair out in the middle of the rush. 

So there are some servers who don't write anything down and just remember everything. Literally everything. My friend served a party of 15 the other night with no notepad. I on the other hand need to write everything down, including water. Embarrassing I know but during the rush I get so stressed out I can't remember the last 2 minutes because my brain is in survival mode and my memory shuts down. It's a thing. Look it up if you don't believe it.

I'm getting sidetracked here..

So I was pretty busy and had a handful of needy/cranky tables. This always makes me feel weeded as I start over-trying to please my guests (because I can't deal with conflict). I had a woman (who I knew  wouldn't tip well) order a wrap with a side salad. I wrote it down and actually remember the conversation. The food comes out and she pipes up "I ordered fries with my wrap"

**Cue the eye roll that makes my eyeballs fall out.**

 I knew she didn't and I politely said "oh really? I was so sure you had a salad with it". The wrap comes with fries as a default so when someone orders it I say "would you like fries as the side?" and she flat out said no, she wanted a garden salad.

She said "why would I order salad with it when the meals came with unlimited salad"

** eye roll eye roll eye roll**

... maybe because your meal is the cheapest and doesn't include the all you can eat salad so you ate the unlimited salads from the others at your table even though that's not allowed.

She started getting worked up about it and I had other tables I needed to deal with so I decided that this was not worth pursuing.

But my god did it eat me up inside that I knew I was right and I let her get away with thinking I made the mistake. I brought out the side of fries and apologized. 

She tipped 8%.

xoxo

- A


Monday, May 8, 2017

Just not cut out for it

So I've been back at my summer place for a week now and I must say, I'm not getting back into the swing of things.

I've been getting extremely overwhelmed and stressed out and tonight I actually had a breakdown in the middle of the rush and started crying in the middle of the kitchen/main side stand in front of all of the staff.

I'm just so frustrated. I have been serving since first year.. which means I've been serving for 4 years now. Mind you, I've served on and off and at a bunch of different places because I move away for school and home for the summers. But I'm still a weak server. At this point I think I've come to terms with the idea that I just suck at serving. Some people can do it and others can't. I'm one that can't. My friend has been serving for maybe two years now and she handles so many tables and gives good service and keeps a cool head. I get 4 tables and I start panicking.

While I know that I don't plan on turning serving into a career, I don't know if I should just walk away from it all-together. Serving is a career for many people and they can make more money than people sitting behind a desk. I'm not blind to the stigma around serving as a career. I commend you if you do this for a living. It takes a strong, smart, collected and quick-thinking person to be able to handle this profession.

I need the money desperately for school but if I'm a weak server, I know I'm a burden for the rest of the staff and that makes me feel shitty. I know how annoying it is to have a weak link and in this case, I'm the weak link.

I hope I figure it out I guess. Thanks for the read. I needed to flush it out because I've been tossing and turning for the last hour going over the stress of tonight's shift.

Hopefully now I can get some sleep and prepare to do it all again tomorrow.

xoxo

- A

Wednesday, April 26, 2017

Can I get you another refill?

Well I am officially a University graduate!

Wait, when did that happen?

One minute I'm bitching about all of the assignments and exams I have and the next I am writing my last exam ever. Time flies when you're a starving student.

In September I will be starting a College program that's 2 years long so I'm not exactly done being a student. I will be moving to another city (about 2 hours from my hometown) which means a lot of $$$ on rent and tuition.

Which brings me to the main reason why I've written this blog. I am going back to the place that made me start writing a blog in the first place.

As much as I hated the job because of the high level of anxiety, I am really grateful that they took me back with no issues.

Here's to finishing my undergrad and starting a new chapter!

xoxo

- A

Sunday, December 4, 2016

Sick sick sick

I had to call in sick today at the diner because I am another victim claimed by the December flu bug going around :(

Of course it is cold and flu season and being stressed with finals, papers and applying to grad schools probably made my immune system non-existent. All you can do is rest, bundle up and drink a lot of fluids.

Next weekend I work Saturday and Sunday so at least I will still be making some money! The diner hasn't been as busy and we have had an extra server on. That's the only reason why I was able to call in sick today. The owner knew we wouldn't be as busy and could spare a server so that's good.

I am continuing to plow through school since I have a cruise to look forward to. I finished my 30 page paper last night that's due on Tuesday. I don't think I have ever handed in an assignment early but man does it feel good!

So I guess other than this nasty cold, I'm doing alright.

Happy holidays, friends. I HOPE the holiday tipper comes your way just in time for Christmas.


xoxo

- A

Tuesday, November 22, 2016

I've got a guardian angel

Hi friends!


SO a couple of things. I will talk about my shift on Sunday first which was nuts.

So I started an hour earlier and we had an extra person on because my owner knew it would be chaotic due to an event going on at the high school near by. We got slammed but it went smoothly. UNTIL all of the other servers were cut and it was just me.

The way it works at the diner is once it gets quieter, the owner transfers the (cut) servers tables over to the next person and so on. My owner just cut everyone though even though 75% of the tables were other servers and I kept getting new tables. So I had to keep track of whose tables were whose because they still get their tips. I was so weeded. One server didn't even put a tables order in and left and I was so busy I couldn't get to them and find out that they were waiting over an hour for breakfast. My owner ended up finding out. She didn't blame me for anything though, she knew I was left with a huge mess.

I really don't know why we can't finish our tables when we are cut because this system is whack. I'm sure it helps to keep labour costs down and that's important in a small place like this but I think that there needs to be changes in regards to that.

In other news though, I was griping at how poor I am just in time for the holidays and my owner asked me if I could work both days of the weekend (which means she thinks I'm good). So I will be making double the money just in time for the holidays.


My parents told me yesterday that they want to take me on a cruise over my Christmas break so things are looking up for this poor little burnt out student.


Happy (early) holidays my friends,

xoxo

- A

Saturday, November 5, 2016

A day late and a dollar short

So if you are familiar with post-secondary education, you must understand that the month of November is when all of the school fun stops because you are just being completely bombarded with assignments and midterms.

This semester is not holding back. Every time I feel like I got a bit ahead, I realize that there is no such thing as being ahead, but just 2 steps away from the monster that is chasing you and hot on your trail.

Work is good. I wish I was working more than one three hour shift a week. I did that at my old place and usually took home around 80 dollars a shift. I seem to average 50 at the diner which just isn't cutting it.

I have a bit of a funny story for you that I've been trying to find time to write about. A couple weeks ago I was changing and refilling the little bottles of hot sauce that we keep on the tables at the diner. One had been clogged so I aimed it at the sink and squeezed it as hard as I could. Like a complete idiot.

Of course it came out and I was squeezing the bottle so much that it splattered all over the place and hit me in the face, eyes, pretty much my entire upper body. I literally finished my shift splattered in hot sauce. My skin was burning (I took the time to wash it out of my eyes at least) and a customer had the nerve to laugh and call me a chicken wing.

Let's just say when I came home, my roommates became hysterical over my bad luck and poor decisions.

Anyways,

These last couple of weeks have just felt like two steps forward one step back. At least we are slowly getting closer to Christmas break. I finish exams really early this semester so I will get to enjoy the Christmas season without being covered in hives resulting from school stress (true story).

If you are in school, it sucks but just keep going! We are in the darkest part of the tunnel but when the light begins to show, you'll forget how far down you were.

and if you're a server. I hope you at least have a funny experience because even serving can suck your soul dry sometimes.


xoxo

- A

Sunday, October 16, 2016

I'm not sorry for being new

Hey readers,

I hardly enjoyed the week off. I spent it procrastinating and stressing about the assignments I have due this week and am now left with that mess to clean up. But that's not what this blog is about. I worked another shift at the diner today, which may be my 4th shift there (I could be wrong). I am still a baby at this place and the menu is huge.

I had a table of 6 come in that looked my age. I was on top of serving them, but when it came to taking their orders, I had to ask other workers the questions that my customers had. I told them that I am still very new (and when I do that, customers are usually super kind and patient) but these people were rude and actually made me feel a bit stupid.

One of the girls who paid for 2 bills didn't even tip me and when it happened, I felt pretty shitty about myself. Obviously they didn't like their service.


And then it hit me.

F*ck you.

Seriously. I'm just a student whose busting her ass in school full time, working and volunteering. I put my all into my job but I am also very new and I know I do my best. So f*ck you if you don't see that while I might not have been the best, I was truly trying my best.

You can keep your 10% tip.


I just don't give myself enough credit sometimes.

xoxo

- A

Saturday, September 24, 2016

You really like me?!

Hey readers!

I finally had my second shift today and I served a 2 table section. I was a little hesitant because I hardly know the menu still. I've been slacking because school has already gotten crazy. Serving tables there is so different from my summer place. It was nice and easy going. The tips weren't too bad either! I got a 15 dollar tip on a 20 dollar bill. The girl who was watching over me was like "what the hell!". I tend to make good tips, I've noticed :).

This place actually makes me feel like a valuable person. All of the other places treated me like an easily replaceable cookie cut-out but this place actually asks me questions that are to ensure that I am doing alright and enjoying my work experience. It's really a nice change. The owners are so nice.

Overall, I'm excited to go back next weekend. The owner said she wasn't expecting me to be that good and now is going to give me a regular section. She said she could tell that I was nervous but I could still do it. She really understands me haha.

I hope you're all doing well!

xoxo

- A

Monday, September 19, 2016

My Toenail is Black o.0

So I have only worked one shift at the diner so far because I went home for the last weekend and have been waiting for my next shift next weekend. I've been super excited until I dropped my laptop the other day and it hit the base of the nail of my big toe and it instantly turned the nail black and it was all bloody...

I can hardly walk on it and all I am worried about is how I am going to work this weekend! I have been looking forward to it this whole time and I can't even wear close-toed shoes right now. Here's hoping that I can by Saturday!

Other than that, nothing new has happened. School has been consistent and boring so no new funny stories. I just wanted to leave a little update for my loyal readers.


xoxo


- A

Monday, September 12, 2016

They had an electric orange juicer!

So I got the job!

Apparently she loved me right away and knew she wanted to hire me. The menu test was only a way of getting me to seriously study the menu so I could be more prepared. I worked my first shift yesterday morning. They didn't have me serving really. I just sat tables, bussed a lot, ran some food and helped the other servers with their stuff. It was a good way to just get a feel for the place.

So I'm happy. I really like the staff, they are all so nice and friendly. It was just a good experience.

And it was A LOT busier than I would have expected. It was pretty busy for like a solid 2 hours of my shift (I worked 3). So I could make decent tips, especially since turnover is probably pretty quick because it's breakfast.

So here is to a new chapter and a lot of new stories!


xoxo

- A

Wednesday, August 31, 2016

Hakuna Matata

Hello readers (does anyone still read my blogs anymore?),

These last couple of weeks have been pretty uneventful but that was exactly what I've needed. I have been resting, relaxing, seeing friends and family, cleaning up my room and getting ready to move out for school and catching up on Pokemon Go (don't knock it till you try it).

I feel ready to start school. I feel refreshed and eager to get back into a learning environment. I finished summer school with great marks so I feel pretty good about myself.

I got an email today from my University and found out that I made the Deans' List for this last year. I have always been a pretty average student so this was really exciting. My parents and siblings were super happy for me :).

So far we still do not have a roommate for the vacant room BUT I know someone looked at the house today and liked it so we might not get what we want and have the room stay vacant. I mean, at this point, I just have to stay positive and go with the flow. I am naturally very pessimistic so I have been trying to work on it. From what I hear, this person seems normal and respectable so that's good at least.

In terms of employment - I am still a bum! As soon as I move out on Saturday, I am hitting up all of the restaurants in my area. I know it's super late to be applying but hey, I got a job last year and I had applied at the beginning of October so hopefully the serving gods will be looking down on me again.

I hope everyone has been enjoying the last couple weeks of summer and are mentally preparing for the very busy labour day weekend!

xoxo

- A

Friday, August 12, 2016

The Holiday Tipper Strikes Again!

Tonight was mayhem as we were disgustingly short-staffed but that didn't stop me from getting the holiday tip once again!

Three women were sat in my section during the crazy dinner rush. They didn't strike me as anything as they seemed somewhat unkept. I honestly did not expect much from them. They were't waiting long but my manager greeted them anyways. I could tell he knew them (so they were regulars). I had taken their drink orders and before I had brought them back he had gotten their all you can eat salads. I knew he wasn't doing this because he thought I wasn't getting there in time. He was just being friendly with them because he knew them.

After I thanked him for taking care of them while I was getting caught up on other tables trying to pay he said "make sure to take awesome care of them because they will give you a fantastic tip". So I did. They were very sweet and patient anyways so it wasn't like it was difficult.

I genuinely enjoy waiting on people who are friendly and easy going. So if you go to a restaurant and you're service is bad... maybe you're an asshole.

Or maybe you just have a bad server.

Getting off track here...

So it comes time for them to settle up and their bill was 40 dollars. When I looked at the debit receipt it read:

Tip: $60.

Almost shit my pants. But then they told me that half was for the manager because he was wonderful. But still, 30 dollars on a 40 dollar bill is an AMAZING tip. I was so grateful.

So my message is this: never judge a book by its cover. Seriously. The nicest people come in all forms. And nasty people do too. Remember that.

Tomorrow is my last day at the restaurant and I must say that I am a little sad to be saying good bye to the staff. I have really grown to love a few of them.

xoxo

- A

Wednesday, August 10, 2016

When You Get a Really Awesome Table

I know it's tacky to post twice in one day but the world will go on, right?

On Monday I worked a split and ended up pre-closing because someone called in sick. Near the end of the night I had two older women maybe in their early 30's who were just hilarious. Whenever I would go over, they would always talk to me and not in an annoying way when all you're thinking is "I couldn't care less and have other tables". I actually had a great time serving them.

They had both graduated in psychology (what I am in) so we were talking about careers and whatnot, including funny stories. It was just hilarious. The other servers noticed how much they were laughing with me and said they wish they had tables like mine.

I could sense my other table starting to get annoyed because they weren't getting any attention for like 5 minutes (boo hoo) so I paid them out and wrapped up with the two ladies.

It made me feel like more than a server. When I'm serving, that's usually all I feel I am being recognized as. Not a young woman, or a scholar, or a human being sometimes. They reminded me that there was more to me than just getting drinks and taking orders.

I doubt our paths would cross again since this is my last week but I would love it if I ever ran into those two down the road.

xoxo

- A

Friday, August 5, 2016

It's Official!

Well, it's official! I have put in my final notice at the restaurant.

My last day is next Saturday. Only 8 more days until freedom! I can't believe that the summer has already come and gone and while this job has created so much stress that it literally made me break down, I think I might miss it a bit. When you work in a place that is crazy, you really develop a bond with your workers. It's like a mutual understanding of how terrible the place is.

So here's to endings and new beginnings!



xoxo

- A

Saturday, July 30, 2016

The Fire Alarms Interrupted my Open

So today was the dreaded open-over-dinner but it really wasn't as bad. DEFINITELY not as bad as last night so I was pleased. I went in a little early because I like to take my time opening. I like to move slow and do my thing.

I was just about finished when he fire alarms all went off. This has never happened. There was only about 6 of us including the kitchen staff so we all grabbed our stuff and sat outside. The rest of the plaza had done the same.

Is it absolutely terrible that I was hoping that I finally got my wish and that the place was burning down? LOL.

So terrible. I know.

We waited for about 15 minutes and all made jokes about having the day off but sure enough we had to go back in and get on with the day.

Everything was fine and at a comfortable pace. I made 100 bucks in 7 hours which is crazy because yesterday, I made 100 in 3 and a half hours. I'm happy either way. I have 2 days left of my 6 day stretch and I'm not feeling too bad.'

I had a few great tables too. They were easy to serve, super pleasant and seemed to enjoy having me take care of them for the night. It left me feeling good about myself.

There has also been gossip flying around the restaurant. I feel like that happens everywhere though. It's a little juicy and a guilty pleasure of mine to hear what's been going on. Unfortunately, I'm friends with both groups that are having the issues so I'm team Switzerland. I'm trying to stay out of it but sometimes my mouth starts moving before my brain tells it to shut up lol.

I hope your Saturday tips rock tonight!

- A

Friday, July 29, 2016

"The Owner asked to be Seated in Your Section"

It was at that moment that I wanted to evaporate.

So we were expecting it to be dead tonight because it's a long weekend. We only had 5 servers on when we usually have 8 or 9. We got slammed after the manager went down to THREE servers. I had 7 tables at once which is insane for my place and the kitchen was so backed up. It was just the crap I only have nightmares about coming true right before my eyes.

As if shit couldn't get any worse, the owner came in with his family and sat in my section. I have never served him before and I was so nervous I was literally shaking. I didn't really know how to approach it. Would I just go and they would order without a second thought?

Well he made it clear when he told me to go through all of the steps of service.

I froze like a deer in headlights and couldn't even utter a word. If I wasn't so busy with other tables, I would have managed it better. But I had 6 tables to look after not including them. I just straight up told him that I don't do well under pressure and I was incredibly nervous. He eventually accepted that I was a lost cause and just went through the motions. My co-workers now know my pre-anxiety attack face and helped me so much when they could. Even just telling me that I got this and not to stress. Even my manager was like "just do your best, who cares! You are only here for the summer so don't even worry". It really helped to know that people had my back.

And I rang in gluten free penne for the owners dish instead of regular penne. We serve all of our GF food on bright green plates so it's not like I could have hid it. After I rang it in I went to the kitchen and told them that I made the mistake and they gave me shit because I waited like 10 minutes to tell them. Luckily I was looking over what I rang in or else I wouldn't have even caught it at all.

I just got in for the night and I have to open tomorrow morning so I need to be at the restaurant in less than 12 hours. That is so depressing considering how crazy tonight was. I made $100 and really need the money but hopefully it isn't as crazy tomorrow.

xoxoxox

- gossip girl

- A

6 Day Stretch

Hey guys,

I'm in the middle of a 6 day work streak and can't help but start feeling cranky. Tonight is an easier shift. Im not a split or a pre or pre close but tomorrow I open the restaurant and work all the way through the dinner rush. I hate that shift so much and I have to do another one on Monday so I just don't feel too hopeful.

Luckily I will be quitting for August 18th so its coming up. I just need to hang in there and get through these next couple of weeks. I think I might continue blogging throughout the school year. I plan on working at the restaurant I worked at during the last school year so I'm thinking about it.

I'm going to a friends cottage on the 19th for the whole weekend with my boyfriend and a bunch of our friends so I am literally counting down the days since I feel like I haven't gotten a break all summer.

Thanks for the read,

xox

- A

Tuesday, July 26, 2016

Tuesday Night Blues

Hello peeps,

I had made it through my first 5 day in a row work week with a breeze. The only thing that sucked is that our air conditioning in the restaurant isn't working and we are in the middle of a crazy heat wave.  I was dripping sweat, it was so gross and uncomfortable. I got a weird heat rash on my thighs and I'm sure that our jean pants uniform isn't helping the cause.

So I have been at the restaurant for just about 3 months now and I am considered one of the older staff members because people are quitting all of the time. Since I have started, I can name 11 people that have left the restaurant. It really makes you wonder how shitty this place is. I would never consider working here long-term. I could hardly handle 4 months of summer.

I don't have any funny, cute or horrible customer stories for you. I found my customers to actually be mostly pleasant to serve. I have also started finding my place with my co-workers. I always feel out of place or awkward but now I am able to engage with everyone and sit at the bar with them after my shift ends.

Making a couple of friends has made working there a lot better too :).

So I have been enjoying my two days off before starting another 5 day streak of work. It feels like a depressing Sunday night when Monday looms around the corner. My uniform is in the washing machine and I have to wash the beach out of my hair.

Thanks for reading (if you are),

- A

Friday, July 15, 2016

Just a Little Update

Hey friends,

I am just writing this blog to let you know how I have been doing since my last post. I am happy to report that I have been feeling a lot better. My two hard courses have ended (and I have started a newer, easier one) and work has been a bit better. My favourite manager who seems to be one of the best when it comes to handling the rush and helping servers got back from vacation and I feel so much better when she is managing the shift. As a result, work has been a bit less stressful.

Of course my anxiety can't evaporate over night but it has reduced to a level that I can tolerate and manage to continue living my normal daily life.

Thanks for all of your kind words and support, it really means a lot to have someone take the time out  of their day to not only read my blogs but give me encouragement when I feel like I can't stand on my two feet.

I work a lot this weekend so I am sure I will have a good story for you guys by the end of it.

Later days,

- A